Services

Click on the image link below to view the services offered in a particular category. Service offerings are detailed under “Current Services” and “Future Services (Including Current Services).” We look forward to serving – or partnering – with you.

Current Services

Future Services (Including Current Services)

Current Services and Markets

Services	Market
Administrative Support	Federal Government
Project Management	State Government
Advertising/Marketing	Local Government
Computer/Technical Support	Military
Research and Development	Educational Institutions
Database Management	Prisons
Transcription	Hospitals
Training	Commercial

Description of Current Services

Administrative Support

Project Management

Prepare reports as well as business and general correspondence

Coordinate travel

Perform data entry

Database maintenance

Generate e-mails

Mail merges/electronic mailing lists

Create PowerPoint presentations and Excel spreadsheets

Calendar creation and management Oversee office library systems
Provide customer service

Conduct research (advanced/basic) Answer multi-line telephones

Prepare and present reports to clients

Develop budgets and perform cost estimates

Assesses the feasibility of projects

Consult with clients to prepare project specifications

Manage and recruit personnel in conjunction with the Director of Human Resources

Implement strategies to reduce risk

Negotiate the use of budgets and resources

Maintain open communication with clients

Monitor progress of projects

Generate and manage reports and other relevant documentation

Train and mentor the people who work on projects

Advertising/Marketing

Computer/Technical Support

Develop creative, brand-specific campaigns

Negotiate contracts with clients

Social Media Management

Social Media Strategy

Content Creation

Graphic Design

Paid Advertising/PPC

Website and SEO

E-mail Marketing

Copywriting

Sale Funnel Creation

Coaching

Troubleshoot computer issues (on-site or via phone or e-mail)

Maintain computer-related equipment

Determine and install appropriate software

Source and purchase equipment or software within budget

Provide training in software usage (online and equipment-based): WordPress, Microsoft Office 2007 Professional Suite (Word, PowerPoint, Excel, Publisher, Outlook); GIMP (photo editing); Windows Movie Maker; Evernote; Prezi; Skype; Google Drive (Google Docs, Google Sheets, Google Forms); Google Calendar; Basecamp; Mailchimp; AnyMeeting; Join.me; Webex; PayPal; Slack

Research and Development*

Database Management*

Collaborate with various departments to develop new or improve existing services, products, or technologies based on customer needs

Research, plan, and implement new programs and protocols

Develop a manual documenting the company’s research and development processes and procedures

Incorporate new services, products, or technologies into the current company structure

Propose training tools to assist employees in adjusting to the new services, products, or technologies

Ensure the acquisition and implementation of all services, products, or technologies adhere to streamlined, budget-friendly policies and procedures

Develop a comprehensive program for data management

Secure database by developing policies, procedures, and controls

Conduct platform upgrades and improvements

Perform systems analysis and software engineering

Provide client/server integration and database design and modeling

Maintain database hardware and software

Perform data extraction, transformation and data migration

Design training materials for non-tech managers and other personnel

Document database maintenance procedures to ensure continual and consistent efficiency and effectiveness

Provide continual monitoring of all procedures, database design, and other database-related development activities to ensure peak performance of the system

Transcription

Training

Transcription of business meetings, market research, corporate videos, audio interviews, focus groups, conference calls, market research, interrogations

Closed captioning

Microsoft Word and Transcription Software (Level: Expert)

Editing and Proofreading Skills (Level: Intermediate)

Grammar and Spelling (Level: Advanced)

Listening Skills (Level: Advanced)

Attention to Detail (Level: Advanced)

Internet Research Skills (Level: Advanced)

Typing Speed: 65 WPM

Fluent in English

Life Skills Training

· Career/Job Training

· Computer Training

· Life Coaching

· Business Consulting

· Social Media Training

· Small Business Training

· Nonprofit Training

*Research and Development and Database Management – These services would be delivered via a teaming initiative.

Future Services and Markets

Telecommunications, Communications Satellite, Janitorial/Facilities Maintenance, Construction Management, and Housing services will be added to the existing services detailed under “Current Services and Markets.”

Services	Market
Telecommunications	Federal Government
Communications Satellite	State Government
Janitorial / Facilities Maintenance	Local Government
Construction Management	Military
Housing	Educational Institutions
Transportation	Prisons
Administrative Support	Hospitals
Project Management	Commercial
Advertising/Marketing
Computer/Technical Support
Research and Development
Database Management
Transcription
Training